If you have any compliments/queries/concerns relating to your health care contact either:

• Your GP surgery receptionist
• The Patient Enquiry service Online using the enquiry form on this page, by Telephone on 0300 3000 500 or in writing: Athena Building, 5 Saxon Court, Gilbey Road, Grimsby, North East Lincolnshire, DN 312UJ.

If you need to discuss any matter relating to the NHS you can contact us and we will do our best to help you. If we can’t directly answer your question we will get back to you. If we are not the best service to deal with your particular concern we will advise you who is and how you can contact them.

We work closely with other organisations including other health trusts such as Northern Lincolnshire and Goole Hospitals NHS Trust (Diana Princess of Wales Hospital), the Ambulance Trusts and other partner organisations such as North East Lincolnshire Council. 

By working together, if you contact the wrong PALS service they will, if you so wish, take down your query and liaise with the appropriate PALS service on your behalf.